Privacy Policy - Crypto Sage Network

At CryptoSage Network (“we,” “our,” or “us”), accessible at cryptosagenetwork.com, we are fully committed to protecting your personal data and your right to privacy. This Privacy Policy outlines how your information is collected, used, stored, and protected when you visit or interact with our website. We believe privacy is a fundamental right and strive to handle your personal information in a transparent, secure, and lawful manner.

1. Introduction: Our Commitment to Privacy and Data Protection

Your privacy matters to us. This Privacy Policy reflects our dedication to handling your personal information responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We collect only what we need, secure it with care, and empower you with control over your data.

2. Scope of the Policy and Role of Data Controller

This Privacy Policy applies to all interactions with cryptosagenetwork.com. CryptoSage Network acts as the “data controller” for the personal information collected through our website, meaning we determine the purposes and methods for processing your data.

3. Categories of Data Processed

We may collect, process, or receive the following categories of personal data:

a) Usage Data
Includes data about how you interact with our website, such as IP address, browser type, pages visited, referring URL, interaction timestamps, and session duration.

b) Account Data
Includes information you provide when creating or maintaining an account, such as your full name, physical address, email address, and phone number.

c) Profile Data
Includes preferences, purchase history, and your engagement behaviors with features and services on cryptosagenetwork.com.

d) Communication Data
Includes any correspondence you send to us, including contact form submissions, customer support inquiries, and other interactions, along with metadata associated with those communications.

e) Technical Data
Includes information related to the device and system you use to access the site: hardware model, operating system version, browser plugins, screen resolution, and other technical diagnostics.

f) Transaction Data
Includes payment and billing details, delivery address, and other transactional information related to purchases or financial interactions.

g) Preference Data
Includes your choices in relation to receiving marketing from us and your responses to surveys, offers, or content preferences.

4. Legal Bases for Processing

We rely on multiple legal bases to process your personal data under GDPR and equivalent principles under CCPA:

– Consent: Where you have given us your clear consent to process your data for specific purposes (e.g., direct marketing).
– Contractual Necessity: Where processing is necessary for the performance of a contract (e.g., account registration or service requests).
– Legal Obligation: Where we are legally required to process your data (e.g., tax or compliance obligations).
– Legitimate Interest: Where processing is necessary for our legitimate interests, provided these are not overridden by your fundamental rights, such as improving site security and optimizing user experience.

5. Your Rights Regarding Your Personal Data

Under applicable data protection laws, you have the right to:

– Access: Request a copy of the personal data we hold about you.
– Rectification: Request correction of inaccurate or incomplete data.
– Erasure: Request that your personal data be deleted (“Right to be Forgotten”), under legally permissible conditions.
– Restriction: Request that we restrict processing of your data in certain circumstances.
– Portability: Receive the personal data you provided to us in a structured, commonly used, and machine-readable format, and request transfer to another controller.
– Objection: Object to data processing based on legitimate interests or for direct marketing.
– Consent Withdrawal: Where processing is based on consent, you may withdraw your consent at any time.
– Non-Discrimination (CCPA): You will not be discriminated against for exercising any of your rights under the CCPA.

To exercise any of these rights, you may contact us at [email protected].

6. Security Measures

We implement robust organizational, technical, and administrative security measures to safeguard your personal information, including:

– Data encryption in transit and at rest
– Firewall and intrusion detection technologies
– Access control and role-based restrictions
– Staff training in data protection
– Regular backups and vulnerability assessments

While we take every reasonable step to protect your data, no system is completely immune to risk. We encourage users to use safe online practices and notify us if they observe any suspected misuse.

7. International Data Transfers

Your information may be processed outside of your jurisdiction, including in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including:

– Standard Contractual Clauses approved by the European Commission
– Binding corporate rules (where applicable)
– Adequacy decisions from the European Commission

You may request further information on international data transfers by contacting us.

8. Data Retention

We retain personal data only as long as necessary for the purposes it was collected, or to comply with legal, accounting, or regulatory obligations. Retention periods may vary by data type:

– Usage and Technical Data: Up to 12 months
– Account and Profile Data: Retained while the account is active and up to 6 years post-deactivation
– Transaction Data: Stored for a minimum of 7 years for compliance purposes
– Communication Data: Retained for up to 3 years after the last contact
– Preference Data: Reviewed and refreshed every 24 months

9. Cookie Policy

Our website uses cookies to enhance functionality and improve overall user experience. These cookies fall into the following categories:

– Essential Cookies: Required for website operation, such as authentication and navigation.
– Functional Cookies: Support features like language preferences and saved settings.
– Analytics Cookies: Collect aggregated data for understanding user behavior (e.g., Google Analytics).
– Performance Cookies: Help us test website functionality and improve response times.

10. Cookie Management and Compliance with GDPR & CCPA

You are provided with the ability to manage your cookie preferences through our cookie consent management tool upon visiting cryptosagenetwork.com. You may also configure your browser to reject or alert you about cookies. Disabling some cookies may impact website functionality.

Under GDPR and CCPA, we only use non-essential cookies after securing your prior consent. You may withdraw your cookie preferences at any time.

11. Special Protection for Children Under 13

CryptoSage Network does not knowingly collect or process personal data from children under the age of 13. If we become aware that such information has been inadvertently collected, we will take reasonable steps to delete it. Parents or legal guardians who believe their child has provided us with personal data may contact us at [email protected].

12. Privacy Policy Updates & Notifications

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service enhancements. We encourage users to review this page periodically. Where material changes occur, we will notify you via website banners, emails, or other appropriate measures.

13. Contact Us

If you have questions, concerns, or would like to exercise your privacy rights, please contact us at:

Email: [email protected]
Website: https://cryptosagenetwork.com

We are committed to compliance with GDPR, CCPA, and other applicable privacy regulations. For privacy-related concerns and requests, please do not hesitate to reach out.